Huntington Racecourse is now AIM Accredited

AIM is the accreditation scheme for the meetings industry fully endorsed in England by VisitBritain, Visit England, Meetings Professionals International and the Association of British Professional Conference Organisers. It is designed to improve standards throughout the UK and assist you in finding the very best of venues, suppliers and services. its doesn't matter whether you are planning a meeting for 6 or a conference space for 100 AIM will guide you to the venues and services you can trust.

AIM CODES OF PRACTICE FOR VENUE ACCREDITATION

1. We are committed to deal professionally with our clients, employees and suppliers in ways which are consistently open, decent and ethical;
2. Our booking terms and conditions are simple, clear to understand, and are made publicly;
3. We have written contracts and agreements in place with all our clients which include specific references to the arrangements for charges and payments; the confirmation of bookings; changes and cancellations ; arrival and departure;
4. The minimum components of all residential and non-residential packages for conferences; meetings and events are published;
5. In all our dealings with venue finding agencies we have sole agency agreements; the payment of any commissions; holding provisional bookings; the publication of VAT inclusive or exclusive charges; cancellation charges and communicating any specific constraints;
6. In all our dealings with production companies we convey to our clients the reasonable expectations which they can have of all production companies which we use;
7. Our relationship with our suppliers of audio visual services are set out in a written agreement which is made known to our clients to avoid potential disputes;
8. We have clearly defined standards of service which out clients can reasonably expect, they are compliant with minimum legal requirements, and our staff are trained to ensure that they are consistently applied;
9. The meetings and conference facilities which we provide are "fit for purpose", provide a safe and healthy environment, are accessible, and are clearly defined in the contractual agreements which we have in writing with our clients;
10. We are committed to uphold and safeguard the AIM standard; to uphold and advance the professional standards of conduct to which AIM commits us.